Provides Free Telephone Support

Filing tax returns can be confusing for the average taxpayer. But at most leading online tax filing sites, telephone support comes at a price—up to $30 just to talk to a tax professional. Fortunately for consumers, there’s an alternative: ( provides its customers expert telephone support for free.

“We recognize our customers’ need to ask questions as they’re filing their taxes,” explained Michele Tyson, spokesperson. “The process of filling out tax forms, even online, can be nerve-wracking, and sometimes people just need a little guidance to make sure they’re doing it right. So we offer live telephone support for free, seven days a week. There’s just no reason customers should have to pay extra for that.”

Along with free live telephone support, gives customers the ability to easily file taxes online from all fifty states. The IRS-authorized e-file provider collects taxpayers’ information through a step-by-step interview, then the proprietary software does all necessary calculations, checks for errors, selects the proper tax forms and fills them in. Customers can then e-file with one click of the mouse.

The basic service is $29.95 and includes filling out the federal 1040 with unlimited W-2s; electronic filing is just $20 more. In every case, live expert assistance is included at no extra charge.

“We continually strive to improve our service,” stated Tyson. “From extra security measures to a detailed FAQ page to free telephone support, works to be the online tax filing service taxpayers trust.”

About was founded in 2002 with the goal of helping people prepare and file their taxes quickly, easily and affordably. Since then, has grown to become one of the most popular online tax preparation services. For more information about, visit

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